Frequently Asked Questions

Dino Safari is a drive thru experience for the whole family that invites you to grab a prehistoric passport and join over 40 giant moving dinosaurs on a globetrotting expedition. Get up-close-and-personal with the most fascinating prehistoric creatures from the mighty T. rex of North America to the giant amphibious Spinosaurus from Africa while you learn how dinosaurs evolved over time, where on earth they lived, and the discoveries paleontologists have made about how they ate, moved, and behaved. Beware: along the journey, earthquakes might erupt, dinosaurs could battle, and your family might just have to help save a baby dinosaur’s life! So, buckle up for the adventure of a lifetime in this completely COVID-safe experience!

On average, it takes each car around 40 – 60 minutes to drive through the entire experience. Guests should arrive no earlier than their designated entry time.

Tickets are sold on a per-car basis, meaning the more people you bring, the lower your per-person cost! Ticket prices include entrance to the drive-thru park and a Survival Pack featuring a “Park Passport” scavenger hunt and other fun surprises! Tickets are $49.95 per car with up to 7 occupants and $54.95 for large-capacity vehicles with 8 or more occupants. These prices do not include taxes or fees. Note that there are size restrictions on large capacity vehicles: Milwaukee, WI cannot accommodate any vehicles that exceed a length of 20ft, a width of 6ft, or a height of 9ft. This includes buses, RVs, limousines, or commercial vehicles. Louisville, KY has special pricing for limousines, RVs, and school buses.

Yes. Milwaukee, WI cannot accommodate any vehicles that exceed a length of 20ft, a width of 6ft, or a height of 9ft. This includes buses, RVs, limousines, or commercial vehicles. Louisville, KY has special pricing for limousines, RVs, and school buses. Full size school buses for Louisville should call 877-614-6342.

Dino Safari is appropriate, entertaining, and informative for ALL ages! The experience is not scary at all. It is engaging and exciting for the youngest guests, while also being rich with scientific information for adults of all ages. Everyone from 0 to 99+ years of age will find something they love about Dino Safari!

Dino Safari is not the same experience as any other drive through dinosaur show. Developed by a leading producer of museum exhibitions, Dino Safari is the most educationally-rich, interactive, and immersive drive-thru dino experience on the market. Unlike at other drive-thru dinosaur shows, Dino Safari’s fun and family-friendly audio guide actively engages families in a story-driven adventure that seamlessly integrates exciting thrills with real science (developed by a real paleontologist!) in a fully immersive way. Plus, every visitor to Dino Safari gets a Survival Pack that includes a scavenger hunt, coloring activity, and other fun surprises!

Yes! The Dino Safari team worked with Dr. Gregory M. Erickson, a world-renowned paleontologist, to develop all of the scientific information. Dr. Erickson is one of only 150 full-time professional dinosaur paleontologists in the world and has been personally responsible for a number of notable paleontological discoveries. He served as the Senior Scientific Advisor on the show to ensure the utmost accuracy of the information included.

Please watch the intro video (available in English and Spanish) before arriving at Dino Safari to prepare for your visit. Once onsite, you will be instructed to play our audio guide (available in English and Spanish) through your phone or car’s audio system. If visiting in Louisville, download the “Dino Safari USA” app (available in the App Store or Google Play) in order to access the audio guide while inside the cavern. This audio guide guides visitors through the experience, adding narrative and context to what you are seeing, so the more you can do to make sure it is working well for you, the better! It may be good to test this at home to make sure you are happy and comfortable with how it works before arriving.

It is highly recommended that visitors purchase tickets online in advance to ensure the fastest and smoothest experience, however onsite ticket purchases will be accommodated depending on availability.

The storyline, science, and fun of Dino Safari is the same during the day as it is in the evening. However, in the evening, the dinosaurs are dynamically lit for evening hours, adding a more dramatic feeling to the overall experience. You can view how the experience looks in the daytime vs evening in our photos.

Dino Safari is open rain or shine!

Dino Safari is committed to the health and safety of our staff and visitors. All staff are required to wear a face covering at all times, to wash hands frequently, and sanitize surfaces. We will maintain a 6ft distance from one another and our guests as much as possible. Tickets can be scanned in a touchless manner and all on-site interactions are conducted in as safe a manner as possible. We ask that guests also follow all current local and state guidelines regarding COVID-19, including wearing face coverings when car windows and sunroofs are open.

There is an area to use the restroom before the entrance to Dino Safari. But, once inside the experience, everyone must stay in their vehicle.

There are two “Mystery Bag” options that can be be purchased during your online checkout process. Those purchases can be picked up in person at the experience on the day of your visit. A small selection of merchandise is also available for purchase onsite.

We understand that sometimes things get in the way! In Louisville, KY, exchanges are available up to 24 hours before your event start time, subject to availability. In Milwaukee, WI, there are no exchanges, but we are pleased to be able to offer refund protection through our partnership with Booking Protect. This refund protection allows you to apply for a full refund on your order should you be unable to attend due to unforeseen circumstances. This includes injury, illness, travel trouble and other unexpected events. Full details can be found in the terms and conditions when purchasing tickets. The option to buy refund protection will be automatically offered at the time of booking. Please note, the cost is automatically calculated based on the tickets in your order.

In Milwaukee, WI, refunds are available if you’ve purchased refund protection. Milwaukee, WI refund requests can be submitted HERE. In Louisville, KY, refunds are available up to 24 hours in advance of your scheduled arrival. Louisville, KY refund requests can be requested through your Eventbrite link or by calling 877-614-6342.

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Feel free to contact us with additional questions.

The experience is produced by Imagine Exhibitions, Inc. headquartered in Atlanta, GA. Imagine is currently producing over 40 unique exhibitions globally in museums, science centers, zoos, integrated resorts and non-traditional venues with millions of people around the world visiting their exhibitions each year.